1 Introduction 

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1.1 The prompt payment of fees is integral to financial stability and viability of YATI. 

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1.2 Class and Course Fees are always due before the start of the upcoming term, on the publicised billing date or three staggered payment dates as agreed in your payment plan and are non-refundable. 

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1.3 Your payment plan and fees due will be confirmed by email at time of enrolment via the JoinIn portal. 

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1.4 Term dates are published online and displayed in the Theatre in advance for all interested parties to view and note. 

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2 Aims and objectives 

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2.1 The aim of this policy is to ensure a robust, non-discriminatory and fair approach to the method by which we deal with parents and/or guardians who have not paid their child’s fees on time. 

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2.2 The objective of this policy is to ensure there is consistency in terms of approach and methodology. It is imperative that a standard process exists and that all involved are aware of this. 

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3 Payment of fees 

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3.1 Parents or guardians jointly and separately (where applicable) agree to pay the fees applicable to each term directly to YATI via the following payment methods: direct debit (JoinIn/GoCardless); PayPal (including Zettle); BACS; cash; debit/credit card.  

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3.2 Fees paid via direct debit are subject to a 4% service charge split between Go Cardless and Love Admin. This fee does not go to YATI and YATI is unable to affect or remove this charge.  

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3.3. Fees paid via debit or credit card on Zettle are subject to a 2.5% fee added to cover PayPal’s service charge.  

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3.4 Fees are due and payable as cleared funds before the commencement of term or holiday course to which they relate, as determined by the relevant payment plan. If a fee is under query, the ‘undisputed’ balance of any other fees must be paid. 

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3.5 We do not accept cheques as a form of payment. 

 

3.6 Where a parent or guardian knows they are going to struggle to pay any due fees on time, please contact the office on 020 7278 2101. Where possible, YATI will endeavour to help and may be able to agree a short-term exceptional payment plan, discounted rate or a StageDoor bursary. Any compromise agreed is still subject to the terms and conditions laid out in this policy. 

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3.7 If a child joins a class after week three of a term then the fee may be reduced pro-rata at the discretion of YATI. 

 

4 Payment of Fees by a third party 

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4.1 An agreement with a third party to pay the fees or any other sum due to YATI does not release the parent(s) and/or guardian(s) from liability if the third party defaults and does not affect the operation of any other of these terms and conditions unless an express release has been given in writing, signed by the CEO of Young Actors Theatre Islington. 

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4.2 If Parent(s) and/or guardian(s) remove their child after enrolment from any class or course (for whatever reason) and any fees are unpaid, this will incur an administration charge of £50.00. 

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5 New Members and Concessions 

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5.1 A registration fee for new members will be added onto the first set of fees due to YATI. 

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5.2 Where payment of full fees is not possible, a child may be eligible for a discount or StageDoor bursary. This is always at the discretion of Young Actors Theatre Islington, and any reduction in fees applied does not affect when payment of fees is due. StageDoor bursaries and discounts are subject to regular review and may be amended or ceased at any time. 

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5.3 Concessionary rates apply to those in receipt of benefits (proof required) or those who are full-time students. Concessionary rates are also applicable to members who have a sibling that already attends a class at the Theatre. 

5.4 Free trials may be offered for the first week of each term for new members, this does not alter the term fees due for any class if following the trial a child is signed up for a full class. 

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6 Late Payments 

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6.1 A £20 admin fee will be charged if fees are not paid on time. Parent(s) and/or guardian(s) will be notified by email and/or phone to bring their account up to date within the next 4 weeks. 

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6.2 If fees still remain unpaid by the half-term of the relevant enrolled term, then a further £20 admin fee will be charged and a second email sent/call made stressing that all arrears must be cleared within 7 days. A report of all outstanding fees and payments remaining after this 7 day-term then the child will be suspended from class until payment is made.  

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6.3 If a child is absent for 4 consecutive classes, they will be deemed withdrawn without notice and a term’s fees in lieu of notice will be payable immediately by the parent(s)/guardian(s). 

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6.4 The parent(s) and/or guardian(s) shall also be liable to pay all costs, fees, disbursements and charges including legal fees and costs reasonably incurred by YATI in the recovery of any unpaid fees regardless of the value of the YATI’s claim. 

 

7 Refund or waiver of fees 

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7.1 Save where there is a legal liability under a court order or under the provisions of this agreement to make a refund, fees will not be refunded or waived if: 

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7.2 The child is absent through illness; or 

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7.3 A term is shortened or a vacation extended; or 

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7.4 The enrolled child is released home before the normal end of the class or course; or 

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7.5 The Theatre is temporarily closed due, for example, to adverse weather conditions; or 

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7.6 For any other reasonable reason. 

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7.7 YATI will advertise the date by which parents, guardians or those responsible for payment must let YATI know that a child is being removed from, or changes are required for, next term’s class(es). If the parent, guardian or those responsible for payment have not let us know of such cancellation or changes by the advertised date, they are liable for the full cost of class(es) as shown on their invoice. No refunds can be made after the advertised date.  

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7.8 No refunds are available for holiday courses if the holiday courses begins in less than 14 calendar days.  

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8 Fee increases 

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8.1 Fees are reviewed annually and are subject to increase from time to time. 

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8.2 If parent(s) and/or guardian(s) receive less than six weeks’ notice of a fees increase they may give YATI written notice of withdrawal of the pupil within 21 days and will not be liable to pay fees in lieu of notice. 

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9 Payment Failures 

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9.1 Where a payment fails when processed by GoCardless, Ayden (Wix/website) or Paypal (including Zettle), a £10 fee will be applicable per class/course to cover the costs of the processing fee and admin still incurred by YATI.  

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10 Cancellation 

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10.1 Enrolment for each child will automatically roll over each term unless either party cancels by giving the other notice by the advertised date at the end of the term they are currently enrolled into.  

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11 Anti-money laundering: 

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11.1 From time to time, YATI may need to obtain satisfactory evidence such as sight of a passport of the identity of a person who is paying fees. 

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Next Review Date: December 2026